On the line
One call, start to finish
What happens when your line rings, in the order it happens.
Picks up
Day or night
Knows them
Caller ID
Answers
From your facts
Books
Live calendar
Hands off
By name
Files it
After the call
Flags it
If it's urgent
The interview
Questions for the front desk.
“Can I keep my number?”
Yes. I get my own local or toll-free number. Give that one out, or have your phone company forward your main line to it.
“What happens after hours?”
You choose. I keep answering, I only take messages, or callers reach your voicemail, which I transcribe for you. I go by your real business hours, daylight saving included.
“Can calls ring me first?”
Yes. Calls can ring you first, right in your browser, and come to me if you haven't picked up in about 25 seconds. Or they can come straight to me.
“Do I need a new phone system?”
No. I work on my own line. If you already have an office phone system, I can transfer calls to its extensions.
“Can you text callers back?”
Yes, once your number is registered for texting, which the carriers take a few business days to approve. Then I can text back anyone whose call you missed.
“What does the phone line cost?”
It's an add-on to my salary: $79 to switch it on, $5 a month for each number, 18¢ a minute on calls and 25¢ a transfer. It starts once you're on a paid plan, not during the trial.
Her first day
Three steps to a staffed phone
All of it from the Phone page in your account.
Pick a number
Step one
Teach her
Step two
Call her
Step three
Add a line
When you grow
Her salary
The front desk comes with the job.
Answering your phone is one of her duties as your Digital Employee. The phone line itself is an add-on, billed by the minute, and it starts once you're on a paid plan. Try her on your inbox and calendar for 14 days first. Card required, nothing charged today.
Install or resell phone systems?Talk to us about bundling her
- Base salary
- $499.00
- Each phone number
- $5.00
- Talk time
- 18¢ a minute
- Transfers
- 25¢ each
