Credits and premium features
Most of what Jordyn does is covered by your plan's monthly actions. A handful of things cost real computing money — generated images, narrated presentations, deep mailbox scans — and those are priced in credits.
The rule that matters: Jordyn states the credit cost in chat before doing chargeable work. There is no silent billing. If you did not see a number, you were not charged one.
How the two work together
| Actions | Credits | |
|---|---|---|
| Where they come from | Included in your plan | Bought in packs, or your included allowance |
| When they reset | Monthly, on the 1st | Never — credits do not expire |
| What they cover | Ordinary work: email, scheduling, contacts, chat | Premium work, plus ordinary actions once the monthly allowance is gone |
Once your monthly actions run out, 1 credit = 1 action, so work carries on rather than stopping dead.
Buying credits
Credit packs are one-time purchases on the Usage & Billing page, and they never expire:
| Pack | Per credit |
|---|---|
| 100 credits — $15 | 15¢ |
| 300 credits — $39 | 13¢ |
| 1,000 credits — $99 | 9.9¢ |
What things cost
Prices can change, and Jordyn always quotes the live price in chat before charging. Current standard prices:
Documents
| Thing | Credits |
|---|---|
| A PDF or Word document | 2 |
| A business document (letter, invoice, quote, agreement) | 2 |
| A spreadsheet (.xlsx) | 2 |
| A filled document from your own template | 3 |
| An in-place edit of a PDF, Word doc or slide | 1 |
| A chart image | 1 |
| An exhibit binder | 5 |
| Saving a custom document template | 2 |
Presentations and decks
| Thing | Credits |
|---|---|
| PowerPoint deck (.pptx) | 1 |
| Designed deck (PDF + editable PowerPoint) | 2 |
| Interactive presentation (standard) | 10 |
| Interactive presentation, illustrated (art per slide) | 31 |
Images and design
| Thing | Credits |
|---|---|
| AI-generated image | 4 per image |
| Image with text set into it (posters, quote cards) | 7 per image |
| Ad creative (finished, on-brand social ad) | 7 per creative |
| Brand social graphic | 1 |
| Brand asset | 2 |
| Brand booklet | 5 |
Email and other
| Thing | Credits |
|---|---|
| Designed marketing email | 1 |
| Deep mailbox scan | 1 |
| Published landing page | 4 |
| A question a client asks on a document you shared | 1 |
Images are charged per image, not per batch — asking for four variations costs four times one image.
The protections
These are deliberate, and they are the reason you can experiment freely:
- Drafts and previews are free. Presentations, templates and designs charge only when you approve the build or save. You can iterate on a script as long as you like.
- A failed job is refunded. If a charged job produces nothing, the credits come back automatically.
- Nothing is half-bought. If your balance cannot cover a job, nothing is created and nothing is charged — Jordyn says so and points you at the Usage & Billing page.
- Every charge is on the record. The usage ledger on the Account page shows when and why for each one.
- You get warned. At 10 credits or fewer, you get an email alert. Toggle it on the Account page.
Keeping the bill down
- Ask for one image first, then variations of the one you like, rather than four up front.
- Use the standard interactive presentation unless you specifically want art per slide — illustrated is three times the price.
- A PowerPoint deck is 1 credit; an interactive presentation is 10. If you are going to present it yourself, the deck is the cheaper tool.
- Deep scans are 1 credit and worth it; ordinary searches are free, so only reach for a deep scan when you need every message read.
When something's wrong
I was charged for something I didn't approve. Check the ledger on the Account page — it records what and when. Charges follow an approval, so this usually turns out to be a build you confirmed earlier. If it does not match, report it in chat.
The job failed but credits left my balance. Refunds are automatic but not always instant. Give it a few minutes, then check the ledger; if it has not returned, say so in chat.
Jordyn says I can't afford it. Nothing was created and nothing was charged. Buy a pack on Usage & Billing, or ask for the cheaper form — a deck instead of a presentation, one image instead of four.
I don't know what's using them up. Ask "what have I spent credits on this month?" — the ledger answers it directly.
Or just ask
- "How many credits do I have?"
- "What will that cost?"
- "What have I spent credits on this month?"
- "Buy me 300 credits"